F.A.Q’s | Frequently Asked Questions

Frequently Asked Questions (F.A.Q's)


Whats needed to collect my package?
Proof of identification (Driver's license, passport etc.)

How are packages sent?
We send our packages using Knutsford Express for orders outside of Kingston.

How soon are packages shipped?
Packages are sent off within 48 hrs of the order being completed.

How long does a package take to be delivered to the pick-up point?
Once sent, your package can be collected the following business day.

What area's are covered by our shipping facility?

  • Montego Bay
  • Negril
  • Falmouth
  • Ocho Rios
  • St. Elizabeth (Luana or Gutters)
  • Westmoreland (Savanna La Mar)
  • Mandeville
  • St. Mary (Port Maria or Annotto Bay)
  • Portland (Port Antonio)